If you are missing an item, bring you order confirmation. We will reply to you as soon as possible. IKEA has a “Spare Parts” section in the Returns/Exchanges section of the store where you can pick up those parts that somehow went MIA. level 2 1 – Ridgefield, CT 06877 No one wants to help someone who is rude. There is one other point he made that is important for those in search of missing parts. Bring your ideas to life with rewards, inspiration, discounts and a few surprises along the way. Please try again soon. Is this a trick question? It would be easy to go to the right department and ask for the replacement parts. He or she will help. If your item is damaged, bring you damaged item and proof of purchase. An employee can help you find a replacement for it fairly quickly. If the chat bubble does not appear in the bottom right corner, it is because the queue is currently full. Lost or missing a screw? Hi…My husband is missing one dozen screws for the Micke drw #50213080 cabinet. The IKEA website uses cookies, which make the site simpler to use. You go to the customer service desk. MyIKEABedroom.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program – it is designed to provide an aid for the websites in earning an advertisement fee – by means of advertising and linking to Amazon.com products. Don't Miss Out On Interesting IKEA DIY Ideas! Just be aware to keep the torque setting on low. If something does catch your interest, write it down and look for it in that department. Ann and Bill. Please try again soon. The reason it may be cheaper is because of the way IKEA is laid out. If that answer is yes, then write down the part numbers and go to your local ikea to pick up the hardware. Screws are usually not that expensive, and it may be faster and cheaper than returning to the store. If the item is needed sooner rather than later, take one of the screws to a hardware store. They recommend purchasing screws that are one-eighth of an inch longer than those provided. Visit your closest store. Thank you! Unsubscribe at any time. The employee who wrote about shopping from his perspective also said that it is best to go straight to the department you want by the fastest route. There are all kinds of inexpensive interesting gadgets and products that can be very tempting. Chat with us - Request for missing hardware. Learn more. If that answer is no, send me a PM with the year you purchased it and I'll try and send you the hardware the next day I work (which would be Thursday). That said, there are ways to cope. Are you missing the assembly plan or hardware (bolts, brackets or pegs) to assemble your IKEA product? These products are in other parts of the store as well. IKEA wants to keep your business and will usually bend over backward to help you get what you need. Please fill out the form below including the required fields, in order to send your email. To start a chat, please fill in the information in the window at the bottom right hand corner of your screen, or at the bottom of your device’s screen on mobile. Can you mail a dozen to: They have bins full of hardware, and you tell them the name of the item you bought, and which part you need. If you would like to request missing hardware, our customer service representatives are available to assist you from 9am to 9pm EST. By then, the idea may have dissipated and you’ll save a lot of money. Several IKEA customers have reported that it doesn’t take long for replacement parts to arrive. This is particularly true when installing shelving in IKEA furniture. If you aren’t getting anywhere, ask for the duty manager. set. If you would like to request missing hardware, our customer service representatives are available to assist you from 9am to 9pm EST. If you are in fact missing pieces or even lose pieces through taking it apart or buying is used IKEA is very good at providing new hardware. We won't send you spam. This way, you’re already going back to the store. There are a lot of parts to this furniture, and when all is said and done, there can be missing parts. That said, IKEA knows that parts can be missing from the products. Request missing hardware or assembly plans. They have protocols in place for this problem and the answer tends to be a phone call away. The screw # is: 100365. They recommend purchasing screws that are one-eighth of an inch longer than those provided. If the chat bubble does not appear in the bottom right corner, it is because the queue is currently full. They can be had online for about 10 dollars, can be used in a drill and will save you a ton of time putting things together. There is an eight hundred number on the instructions that will get you the help you need. Always be polite. They have protocols in place for this problem and the answer tends to be a phone call away. It can depend on several factors because sometimes it is better to replace the screw than it is to use the ones that come with the product. It may take a day or two, so if you live close enough, another visit to the store might be faster. Welcome to IKEA CHAT! Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. Order fittings and spare parts or visit our Exchange & Returns department in-store. Ann O’Brien – 35 Copps Hill Road – Apt. Submit your request and we will respond in 48-72 hours.